When you are ordering, on the third step, just above where you pay for your order, you have to introduce all your delivery details. there you have the option to write a new address, even though the fields are pre-filled. Above all, be careful to verify that both the province and country are correctly selected on the pull-down menu, since this information has to be reintroduced on the new delivery details.
Articles in this section
- Can I choose whether the order is delivered to my address or to another address that I want? Can it be my work address or a relative's address, for example?
- I made a mistake when writing the delivery address of my last order and I want to correct it. What should I do?
- I want the order to be sent to an address different to the one I usually use, how can I do that?
- I want to change my order's delivery address but it has already shipped. What should I do?
- I want to change the address of my order and it hasn't been paid yet. What should I do?
- I want to change the delivery address of my order and my order has not been sent yet. What should I do?
- The delivery address does not appear on the delivery note or the shipping company has a wrong or incomplete address. What should I do?
- The web indicates that the delivery is scheduled for a city/town near mine but I want the delivery to be done to my home address.
- What happens if the shipping company contacts me because, according to them, the address I gave was wrong?