I want to cancel my user account. What should I do? Maria Onillon March 31, 2017 11:44 Follow You can request the deletion of your user account at any time. Simply get in touch with us through email email@example.com or phone +34 902 732 123 and we will delete your user account. Related articles When trying "remember my password", the webpage says the details do not match any registered users. However, I had been able to access my user account before. I want to unsubscribe from your newsletter. What should I do? I have recently created a user account with you and, when I try to access my account, it does not recognize me. I still have not been able to access my account. Comments 0 comments Please sign in to leave a comment.