If you notify us after your order has been shipped, we will not be able to cancel it easily and free of charge, but we will try. If the shipment is underway, you may even have to reject the package when the shipping company delivers it. If you want to cancel your order because there was an incident with it (shortage of stock, break during delivery, etc.) there will be no problem cancelling the order. In any case, get in touch with our Customer Service through email email@example.com or phone +34 902 732 123 to manage the cancellation.