If this situation happens is because you have probably made the bank transfer not long ago and we haven't received your payment yet. With some non-Spanish banks, it can take up to 4-5 days to receive a payment. If that is not the case, please get in touch with our Customer Service through email email@example.com or phone 902 732 123 and we will see what may have happened.
Articles in this section
- Can I pay cash on delivery?
- Can I pay in installments?
- Can I pay through bank transfer?
- How can I pay for my order?
- I created an order with a "bank transfer" payment method but I made a mistake. I wanted to pay through bankcard. Can I change my order's payment method?
- I made an order through bank transfer. How long will it take for you to process my order?
- I paid for my order through bank transfer but you are still sending me emails saying you are waiting for my order's payment. What should I do?
- What bankcards do you accept?