Please, get in touch with the shipping company to verify what delivery details they have and give them the correct delivery instructions. Occasionally, the company may tell you that your delivery address is not correct, even though the problem is that they did not find your address. In that case, it may be necessary for you to explain how to find your house.
Articles in this section
- I have not received all of my order. Some products are missing. What should I do?
- It means that the product you are looking or have bought, if you have already made the purchase, has an additional preparation time. This time is estimated, but it is used to inform you that this order, a priori, can't be shipped the day after the purchas
- The estimated delivery time has been exceeded and the shipping company still has not delivered my order. What should I do?
- The shipping company tells me they tried to deliver my order but I was absent. However, I was at the indicated address at that moment. What should I do?
- The shipping company was not able to deliver my order because, according to them, the address I provided is wrong or the addressee is a stranger in this address. What should I do?
- What should I do if I have received a notice from the shipping company because they came and I was absent?